CALL US: 1-352-363-7179

Privacy policy

Effective Date: September 25, 2026

Florida Moving Pros, LLC (“Florida Moving Pros,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quote, contacting us, or using our services.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Current and destination addresses
  • Moving dates
  • Service details
  • Information about your move or requested services
  • Information submitted through contact forms, quote request forms, or service requests
  • Communications you send to us by phone, email, SMS, website forms, or other methods

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate geographic location
  • Date and time of visits
  • Website interaction and usage information

This information may be collected through cookies, analytics technologies, pixels, or similar tools.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and quote requests
  • Provide and coordinate moving, packing, storage, and related services
  • Schedule appointments or moving services
  • Communicate with you regarding requested services
  • Send appointment confirmations, reminders, scheduling information, and service updates
  • Provide customer support
  • Follow up on inquiries
  • Improve our website, services, and customer experience
  • Analyze website traffic and performance
  • Prevent fraud, misuse, or security incidents
  • Comply with applicable laws and legal obligations
  • Send marketing communications where permitted by law and according to your communication preferences

SMS messaging is used only for the purposes to which you have explicitly consented.

3. SMS Messaging & Consent

Florida Moving Pros, LLC collects mobile phone numbers only when voluntarily provided by users through website forms, quote requests, service requests, scheduling forms, or other direct interactions with us.

If you choose to opt in to SMS messaging, we may use your phone number to send messages including:

  • Quote-related communications
  • Transactional updates
  • Service notifications
  • Scheduling and appointment information
  • Moving-related updates
  • Customer support communications
  • Follow-up messages
  • Optional promotional or marketing offers, where you have separately consented to receive them

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly through our support channels.

Consent to receive marketing text messages is not a condition of purchasing goods or services from Florida Moving Pros.

Opting out of SMS communications does not affect your ability to use our services.

SMS Data Sharing

Florida Moving Pros, LLC does not sell, rent, share, or transfer SMS opt-in information or SMS consent data to third parties or affiliates for their own marketing or promotional purposes.

Your mobile information and SMS consent will only be shared with service providers that assist us with SMS delivery, communications infrastructure, or related technical services when necessary to send messages on our behalf.

These providers may use such information only for the purpose of providing those services to Florida Moving Pros.

Text messaging originator opt-in data and consent will not be shared with third parties for their marketing purposes.

4. Email Communications

If you provide your email address, we may use it to:

  • Respond to inquiries
  • Provide quotes
  • Send service-related information
  • Send appointment confirmations and reminders
  • Provide moving or scheduling updates
  • Follow up regarding requested services
  • Send marketing communications where permitted by law

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email.

Transactional or service-related communications may still be sent when necessary to provide services you have requested.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Operate and improve the website
  • Remember preferences
  • Improve functionality
  • Understand website traffic
  • Analyze website usage
  • Measure performance
  • Enhance the user experience

Third-party analytics or advertising providers may also use cookies, pixels, or similar technologies in connection with services they provide to us.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. How We Share Information

We do not sell your personal information.

We may disclose information to trusted vendors and service providers that help us operate our business, including providers of:

  • Website hosting
  • Customer relationship management (CRM) systems
  • Email communications
  • SMS delivery and communications
  • Scheduling and appointment systems
  • Analytics
  • Payment processing
  • IT and security services
  • Marketing and advertising services

These providers may access information only as reasonably necessary to perform services on our behalf and are expected to handle personal information in accordance with applicable privacy and security requirements.

As stated above, SMS opt-in information and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws or regulations
  • Respond to court orders, legal processes, or government requests
  • Enforce our agreements
  • Protect our rights or property
  • Prevent fraud or misuse
  • Protect the safety of our customers, employees, or others

7. Third-Party Services and Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

8. Data Security

We implement reasonable administrative, technical, and organizational security measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no website, electronic transmission, communications platform, or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Maintain business and transaction records
  • Fulfill the purposes described in this Privacy Policy
  • Resolve disputes
  • Enforce agreements
  • Meet legal, accounting, or regulatory obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights & Choices

Depending on applicable law and your relationship with us, you may request that we:

  • Provide information about personal information we maintain about you
  • Correct inaccurate personal information
  • Update your personal information
  • Delete certain personal information
  • Stop certain marketing communications
  • Update your communication preferences
  • Withdraw SMS consent

You may withdraw SMS consent at any time by replying STOP to a text message.

Some information may need to be retained when required by law or for legitimate business purposes.

To submit a privacy-related request, please contact us using the information below.

11. Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our:

  • Business practices
  • Website
  • Technology
  • Services
  • Communication practices
  • Applicable legal or regulatory requirements

When changes are made, we may update the Effective Date shown at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, SMS communications, or your personal information, please contact:

Florida Moving Pros, LLC
Ocala, Florida
Phone: (352) 363-7179
Website: flmovingpros.com
Email: austin@flmovingpros.com

© 2026 Florida Moving Pros, LLC. All rights reserved.

Making Moving Easier Than You Ever Expected